Privacy Policy & Terms and Conditions

Privacy Policy Statement

Allegiance Credit Union, your member owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members. Under federal law, we are required to give you this privacy notice. It describes our credit union's privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union.

If after reading this notice you have questions, please contact us at:

(800) 505-3328
(405) 789-7900

or write to:

Marketing Department
Allegiance Credit Union
P.O. Box 57020
Oklahoma City , OK 73157

Information We Collect About You

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications and other forms
  • Information about your transactions with us
  • Information we receive from a consumer reporting agency

Information obtained when verifying the information you provide on an application or other forms; this may be obtained from your current or past employers, or from other institutions where you conduct financial transactions

We may disclose all of the information we collect, as described above, as permitted by law.

Parties Who Receive Information From Us

We may disclose nonpublic personal information about you to the following types of third parties:

Non-financial companies, such as consumer reporting agencies, data processors, check/share draft printers, financial statement publishers/printers, plastic card processors, government agencies, and mailhouses.

Disclosure of Information to Parties That Provide Services to Us

In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to other financial institutions with whom we have joint marketing agreements, to other companies that perform marketing services on our behalf, or to nonaffiliated third parties for the purposes of processing and servicing transactions that you request or authorize, so that we may provide members competitive products and services.

We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.

Disclosure of Information About Former Members

If you terminate your membership with Allegiance Credit Union, we will not share information we have collected about you, except as may be permitted or required by law.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

What Members Can Do to Help

Allegiance Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

  • Protect your account numbers, plastic card numbers, PINs (personal identification numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.
  • Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
  • Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.

Let us know if you have questions. Please do not hesitate to call us -- we are here to serve you!

Web Site Privacy Policy

Allegiance Credit Union is committed to its members and other users of its Web site. We have adopted the following privacy policy for the member's protection.

General Web Site Pages

We collect and store information on the domain you use to access its Web site, the internet address of the site from which you linked directly to our site, and the date and time of your visit to our site. This information is used to measure the number of visitors to the various pages on the site, to help Allegiance Credit Union make improvements to the information contained on the site, and to better serve our members through special marketing and service programs.

Applications

Only business related information is requested on any Allegiance Credit Union online application. This information is used only for review of qualifications for the loan, accounts, or service for which you are applying. Any information gathered during member application is not given or sold to third parties.

Home Banking

Personal identifying information is collected when a member logs onto Allegiance Online. This information enables Allegiance Credit Union to regulate entry and to measure member usage. Any personal identifying information gathered during member registration is not sold to third parties. Allegiance Online is a secured site and requires a browser that supports 128-bit encryption.

Personal Identifying Number (PIN) Responsibility

As a member of Allegiance Credit Union you have a responsibility to safeguard your financial information.

  • Do not reveal your PIN to anyone.
  • Do not write it down and store close to your personal computer. Your password is designed to protect the privacy of your online information. If you think your password has been compromised, change it immediately.
  • Do not leave your computer unattended if you are in the middle of an on-line transaction
  • Once you have finished your on-line session, always log-off before visiting other sites on the internet.

E Mail

Personal information contained in e-mail sent by members and non-members may be used by Allegiance Credit Union staff to answer questions, to follow up on suggestions or complaints, or to improve the level of service Allegiance Credit Union provides. Please be advised that e-mail may not be secure against interception by unauthorized individuals. Therefore, if you wish to communicate sensitive or personal information, you may want to send it by postal mail.

Children's Online Privacy

This web site is not intended for use by anyone under 13 years of age, except for the direct link to Googolplex, supported by CUNA. This link is provided as a convenience only, not as a link to attract minors under 13 years of age to go beyond or use any page other than the Allegiance Credit Union home page. If information is provided to open a minor account, it must be provided by the parents of the minor and requires a signature of the parent.

Links to Third Party Sites

Our site may contain links to websites controlled by third parties. When you click on any of the links you are leaving the credit union's website. Since we do not control these sites, Allegiance Credit Union does not endorse or accept responsibility for their privacy practices or content. The credit union does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies of these third party websites may differ from those practiced by Allegiance Credit Union.

Cookies

Allegiance Credit Union uses cookies only in conjunction with helping you navigate our web site. We do not link the information we receive from cookies with any other information, such as your name or address.

Current Account Information

Keeping your account information accurate and current is very important. Please call or write us at the numbers shown below for needed changes to your account.

Contact Us

E Mail Address: webmaster@allegiancecu.org

Mailing Address:
Allegiance Credit Union
PO Box 57020
Oklahoma City , OK 73157
Phone: (405) 789-7900
(800) 505-3328