Privacy Policy Statement
(Revised October 2005)
Allegiance Credit Union, your member owned financial institution, is
committed to providing you with competitive products and services to
meet your financial needs and help you reach your goals. We are equally
committed to protecting the privacy of our members. Under federal law,
we are required to give you this privacy notice. It describes our
credit union's privacy policy and practices concerning the personal
information we collect and disclose about our members. It also includes
information about the parties who receive personal and sometimes
nonpublic information from us as we conduct the business of the credit
union.
If after reading this notice you have questions, please contact us at:
(800) 505-3328
(405) 789-7900
or write to:
Marketing Department
Allegiance Credit Union
P.O. Box 57020
Oklahoma City , OK 73157
Information We Collect About You
We collect nonpublic personal information about you from the following sources:
• Information we receive from you on applications and other forms
• Information about your transactions with us
• Information we receive from a consumer reporting agency
• Information obtained when verifying the information you provide
on an application or other forms; this may be obtained from your
current or past employers, or from other institutions where you conduct
financial transactions
We may disclose all of the information we collect, as described above, as permitted by law.
Parties Who Receive Information From Us
We may disclose nonpublic personal information about you to the following types of third parties:
• Non-financial companies, such as consumer reporting agencies,
data processors, check/share draft printers, financial statement
publishers/printers, plastic card processors, government agencies, and
mailhouses.
Disclosure of Information to Parties That Provide Services to Us
In order for us to conduct the business of the credit union, we may
disclose all of the information we collect, as described above, to
other financial institutions with whom we have joint marketing
agreements, to other companies that perform marketing services on our
behalf, or to nonaffiliated third parties for the purposes of
processing and servicing transactions that you request or authorize, so
that we may provide members competitive products and services.
We may also disclose nonpublic personal information about you under
circumstances as permitted or required by law. These disclosures
typically include information to process transactions on your behalf,
conduct the operations of our credit union, follow your instructions as
you authorize, or protect the security of our financial records.
To protect our members' privacy, we only work with companies that
agree to maintain strong confidentiality protections and limit the use
of information we provide. We do not permit these companies to sell the
information we provide to other third parties.
Disclosure of Information About Former Members
If you terminate your membership with Allegiance Credit Union, we
will not share information we have collected about you, except as may
be permitted or required by law.
How We Protect Your Information
We restrict access to nonpublic personal information about you to
those employees who need to know that information to provide products
or services to you. We maintain physical, electronic, or procedural
safeguards that comply with federal regulations to guard your nonpublic
personal information.
What Members Can Do to Help
Allegiance Credit Union is committed to protecting the privacy of
its members. Members can help by following these simple guidelines:
• Protect your account numbers, plastic card numbers, PINs
(personal identification numbers) or passwords. Never keep your PIN
with your card, which can provide free access to your accounts if your
card is lost or stolen.
• Use caution when disclosing your account numbers, social security
numbers, etc. to other persons. If someone calls you explaining the
call is on behalf of the credit union and asks for your account number,
you should beware. Official credit union staff will have access to your
information and will not need to ask for it.
• Keep your information with us current. If your address or phone
number changes, please let us know. It is important that we have
current information on how to reach you. If we detect potentially
fraudulent or unauthorized activity or use of an account, we will
attempt to contact you immediately.
Let us know if you have questions. Please do not hesitate to call us -- we are here to serve you!
Web Site Privacy Policy
Allegiance Credit Union is committed to its members and other users
of its Web site. We have adopted the following privacy policy for the
member's protection.
General Web Site Pages
We collect and store information on the domain you use to access its
Web site, the internet address of the site from which you linked
directly to our site, and the date and time of your visit to our site.
This information is used to measure the number of visitors to the
various pages on the site, to help Allegiance Credit Union make
improvements to the information contained on the site, and to better
serve our members through special marketing and service programs.
Applications
Only business related information is requested on any Allegiance
Credit Union online application. This information is used only for
review of qualifications for the loan, accounts, or service for which
you are applying. Any information gathered during member application is
not given or sold to third parties.
Home Banking
Personal identifying information is collected when a member logs
onto FedNet 24. This information enables Allegiance Credit Union to
regulate entry and to measure member usage. Any personal identifying
information gathered during member registration is not sold to third
parties. FedNet 24 is a secured site and requires a browser that
supports 128-bit encryption.
Personal Identifying Number (PIN) Responsibility
As a member of Allegiance Credit Union you have a responsibility to safeguard your financial information.
- Do not reveal your PIN to anyone.
- Do not write
it down and store close to your personal computer. Your password is
designed to protect the privacy of your online information. If you
think your password has been compromised, change it immediately. - Do not leave your computer unattended if you are in the middle of an on-line transaction.
- Once you have finished your on-line session, always log-off before visiting other sites on the internet.
E Mail
Personal information contained in e-mail sent by members and
non-members may be used by Allegiance Credit Union staff to answer
questions, to follow up on suggestions or complaints, or to improve the
level of service Allegiance Credit Union provides. Please be advised
that e-mail may not be secure against interception by unauthorized
individuals. Therefore, if you wish to communicate sensitive or
personal information, you may want to send it by postal mail.
Children's Online Privacy
This web site is not intended for use by anyone under 13 years of
age, except for the direct link to Googolplex, supported by CUNA. This
link is provided as a convenience only, not as a link to attract minors
under 13 years of age to go beyond or use any page other than the
Allegiance Credit Union home page. If information is provided to open a
minor account, it must be provided by the parents of the minor and
requires a signature of the parent.
Links to Third Party Sites
Our site may contain links to websites controlled by third parties.
When you click on any of the links you are leaving the credit union’s
website. Since we do not control these sites, Allegiance Credit Union
does not endorse or accept responsibility for their privacy practices
or content. The credit union does not represent either the third party
or the member if the two enter into a transaction. The privacy and
security policies of these third party websites may differ from those
practiced by Allegiance Credit Union.
Cookies
Allegiance Credit Union uses cookies only in conjunction with
helping you navigate our web site. We do not link the information we
receive from cookies with any other information, such as your name or
address.
Current Account Information
Keeping your account information accurate and current is very
important. Please call or write us at the numbers shown below for
needed changes to your account.
Contact Us
E Mail Address: webmaster@allegiancecu.org
Mailing Address: Allegiance Credit Union
PO Box 57020
Oklahoma City , OK 73157
Phone: (405) 789-7900
(800) 505-3328
